About Us
Welcome to Home Hideouts, your premier online destination for curated furniture and décor that helps you create your own sanctuary at home. At Home Hideouts, we believe that everyone deserves a bit of peace and luxury in their lives. Our mission is to assist people in beautifying their homes while alleviating some of the stresses of everyday life. We understand the profound impact that our surroundings can have on our mental well-being, and we are dedicated to bringing together the finest products that awaken your senses and bring you joy.
Our commitment to sustainability is at the core of our business values. While we recognize that this area is an ongoing journey, we are dedicated to collaborating with brands that are also trying to prioritise sustainable materials and practices.
Furthermore, as a fully online service, we are committed to minimizing our carbon footprint to the greatest extent possible. At Home Hideouts, we are more than just a retailer - we are your partner in creating a harmonious and joyful living space that reflects your unique style and values.
Why choose Home Hideouts?
Dedication to 5-star Customer Service: We are fully committed to providing 5-star customer service. Reach out to us via phone, live chat, or email, and we will promptly address your inquiries. Our support extends beyond the point of purchase, as we consider aftercare support just as important. If you encounter any issues with your product, we will do our utmost to assist and resolve the problem as soon as possible.
Price Match Guarantee:
We maintain close relationships with our brands to offer our customers the best prices. If you find a lower price for the same stocked item, we will not only match it but also include a complimentary gift with your new product.
Fast & Free Delivery:
We provide free delivery on all product purchases within the UK mainland. Since we ship directly from manufacturers, to help reduce carbon emissions, each brand has its own shipping terms. Estimated arrival dates are displayed on product pages but may be subject to change due to unforeseen circumstances.
Warranty on All Products:
As an authorized dealer for each brand listed on our website, we offer full manufacturer warranties on all orders. 100% Safe & Secure Payment Our website utilizes SSL Encryption technology to ensure the complete security and protection of all sensitive credit card and personal information submitted through the site.
Authorized Dealer Status:
Home Hideouts is an authorized dealer. Though our head office is located in London, we distribute from warehouses across the UK through our courier partners DHL, Tuffnells, UK Mail, and UPS.
Our Commitment to Sustainability:
At Home Hideouts, we're an entirely online service. We are dedicated to trying to reduce our carbon footprint where possible. By operating digitally, we minimize the need for further physical infrastructure and transportation. We are doing our best to commit to protecting the environment and promoting sustainability in all aspects of our business where possible. While we understand that achieving absolute sustainability is a continuous journey, we are doing our best to take proactive steps to ensure that the products we sell and our operations align with our values where possible.
Home Hideouts is a trading name for JLB Ventures Ltd, with the company registration number 15367698.
